FAQs

❓ Frequently Asked Questions – Miralyn

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1. What kind of products do you offer?

We offer a wide range of fashion jewelry and accessories including bracelets, rings, necklaces, earrings, and more – all designed to help you express your style with elegance and confidence.

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2. Do you offer nationwide delivery in Pakistan?

Yes, we deliver all across Pakistan using trusted courier services. Standard delivery time is 2–5 business days, depending on your location.

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3. Do you ship internationally?

Yes! We ship to selected international countries. Shipping charges and delivery times will be calculated at checkout based on your destination.

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4. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to monitor the delivery status of your order in real-time.

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5. What payment methods do you accept?

We accept Cash on Delivery (COD) across Pakistan, as well as credit/debit cards, bank transfers, and other secure payment methods via our Shopify checkout.

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6. What is your return and refund policy?

We accept returns within 7 days of delivery for unused, undamaged items in original packaging. Please read our Refund Policy for full details.

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7. Can I exchange an item?

Yes, we offer exchanges for items that arrive damaged or defective. Please contact us within 48 hours of receiving your item with proof (photos).

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8. How do I contact customer support?

You can contact us at:
📧 Email: support@miralyn.pk
📞 Phone/WhatsApp: +92 333 0390083
📍 Or use the Contact Us form on our website.

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9. Do you offer gift packaging?

Yes! We offer elegant gift wrapping options. You can request it during checkout or contact us after placing your order.